TriTuns Innovation Services

Benefiting from Business Intelligence (BI) systems

Business Intelligence (BI) technology provides improved access to data and a variety of numeric and graphical analysis tools that deliver advanced insight into the behavior of customers and organizations.  Essentially, BI systems provide processed data and quantitative evidence to facilitate the decision-making process.  Without a doubt, BI systems provide a tremendous advance in the ability of organizations to harness data. However, deploying the technology does not guarantee results.  There are several key individual and organizational elements that require alignment before you realize any benefits BI technology promises.  Unfortunately, many organizations naively focus solely on technology deployment and ignore the crucial organizational issues that are critical to BI success.

The Value of Insight

BI technology merely enables increased access to, and improved presentation of data.  However, data alone is inert.  System users must apply their individual analysis skills; that is, they must derive insight from the data. Insight must drive decisions and actions in order to realize the benefits BI can deliver.  This is critical because insight without action yields no value for your organization.  

Many organizations grapple with how to use insight during decision-making.  People often do not fully understand how they actually make decisions.  For example, it is often assumed that:

• People use quantitative evidence to make decisions. This is not always true.
• Data drives decisions.  In reality, decisions are often made first and then data is found to justify them.
• Individuals understand the way an issue is framed shapes how the data is interpreted.
• Individuals know how to accurately interpret the data and apply the insight effectively.

Understanding how you make decisions is critical to fully exploiting your BI systems.  TriTuns Innovation improves your fundamental decision-making capabilities and then helps you tailor them to your specific environment.  We assist you in building decision-making tools and techniques based on your unique systems, data and organizational questions. 

Data-Driven Decisions Require High Quality Data

It is imperative that the data you use to drive decision-making is complete, accurate, and reliable.  Even the best decision-making processes will yield tragic results if the data is suspect.  The saying “garbage in = garbage out” has never been more true than when implementing BI technology.  

A comprehensive data quality program that ensures BI users have the highest quality data is essential for making reliable decisions.  Click here to learn more about how TriTuns Innovation helps solve your data quality problems. 

Translating Decisions into Action

Insight and decisions must translate into action to get results.  Without action all insight is merely academic. There are many factors that challenge your ability to translate insight into action:  organizational structure, office politics, culture, time, reward systems, personal motivations, risk aversion, and financial constraints just to name a few.

TriTuns Innovation improves your ability to translate decisions into action.  

Please contact us to learn more about how you can get the most out of your BI investment.